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.6rem;border-radius:var(--radius-full);font-size:.75rem;font-weight:500}.panel-edit-name{text-align:center;font-size:1.05rem;font-weight:600;margin-bottom:.5rem}.panel-edit-fields{display:flex;flex-direction:column;gap:.5rem}.panel-edit-row{display:flex;align-items:center;gap:.5rem}.panel-edit-row i{width:18px;text-align:center;color:var(--text-secondary);font-size:.85rem}.panel-edit-input{flex:1;padding:.45rem .65rem;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--input-bg);color:var(--text-primary);font-size:.85rem;font-family:inherit;transition:border-color .2s}.panel-edit-input:focus{outline:none;border-color:var(--accent)}.panel-edit-actions{display:flex;gap:.5rem;margin-top:.5rem}.panel-btn-save{flex:1;padding:.45rem;border:none;border-radius:var(--radius-sm);background:var(--accent);color:var(--primary-bg);font-size:.8rem;font-weight:600;cursor:pointer;transition:opacity 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.2s}.panel-note-input:focus{outline:none;border-color:var(--accent)}.panel-btn-add-note{width:32px;height:32px;border:none;border-radius:var(--radius-sm);background:var(--accent);color:var(--primary-bg);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.8rem;flex-shrink:0;transition:opacity .2s}.panel-btn-add-note:hover{opacity:.85}.panel-btn-add-note:disabled{opacity:.4;cursor:not-allowed}.panel-empty-notes{font-size:.8rem;color:var(--text-secondary);text-align:center;padding:.75rem}.panel-notes-list{display:flex;flex-direction:column;gap:.5rem}.panel-note-item{background:var(--input-bg);border-radius:var(--radius-sm);padding:.65rem .75rem}.panel-note-content{font-size:.82rem;color:var(--text-primary);line-height:1.45;margin-bottom:.35rem}.panel-note-footer{display:flex;justify-content:space-between;align-items:center}.panel-note-date{font-size:.7rem;color:var(--text-secondary)}.panel-note-delete{background:none;border:none;color:var(--text-secondary);cursor:pointer;font-size:.7rem;padding:2px 4px;border-radius:3px;transition:all .2s}.panel-note-delete:hover{color:var(--error);background:var(--error-light, rgba(220, 38, 38, .1))}@media (max-width: 768px){.customer-panel{position:fixed;top:0;right:0;left:0;bottom:60px;width:100%;min-width:100%;z-index:50;border-left:none}}.close-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;display:flex;align-items:center;justify-content:center;z-index:1000}.close-modal{background:var(--elevated-bg);border-radius:var(--radius-lg);width:420px;max-width:90vw;box-shadow:var(--shadow-lg);border:1px solid var(--border)}.close-modal-header{display:flex;justify-content:space-between;align-items:center;padding:1.25rem 1.5rem;border-bottom:1px solid var(--border)}.close-modal-header h3{margin:0;display:flex;align-items:center;gap:.5rem;color:var(--error);font-size:1.05rem}.close-modal-x{background:none;border:none;color:var(--text-secondary);cursor:pointer;font-size:1.1rem;padding:.25rem}.close-modal-body{padding:1.5rem}.close-modal-desc{margin:0 0 1rem;color:var(--text-secondary);font-size:.9rem}.close-modal-loading,.close-modal-empty{text-align:center;padding:1.5rem;color:var(--text-secondary);font-size:.9rem}.classification-list{display:flex;flex-direction:column;gap:.5rem;max-height:250px;overflow-y:auto}.classification-item{display:flex;align-items:center;gap:.6rem;padding:.7rem 1rem;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--input-bg);color:var(--text-primary);cursor:pointer;transition:all .15s;font-size:.9rem;text-align:left}.classification-item:hover{border-color:var(--accent)}.classification-item.selected{border-color:var(--accent);background:var(--accent-light);color:var(--accent);font-weight:600}.close-modal-error{color:var(--error);font-size:.85rem;margin:.75rem 0 0}.close-modal-footer{display:flex;justify-content:flex-end;gap:.75rem;padding:1rem 1.5rem;border-top:1px solid var(--border)}.btn-danger{background:var(--error);color:#fff;border:none;padding:.5rem 1.25rem;border-radius:var(--radius-md);cursor:pointer;font-weight:600;transition:opacity .2s}.btn-danger:hover{opacity:.85}.btn-danger:disabled{opacity:.5;cursor:not-allowed}.chat-ai-assist{padding:8px 12px;border-bottom:1px solid var(--border-color, rgba(0, 0, 0, .08));background:var(--surface-elevated, rgba(0, 0, 0, .02));font-size:.8125rem}.chat-ai-assist-row{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.chat-ai-assist-label{font-weight:600;color:var(--text-secondary, #64748b);margin-right:4px}.chat-ai-assist-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;border-radius:8px;border:1px solid var(--border-color, rgba(0, 0, 0, .12));background:var(--surface, #fff);color:var(--text-primary, #0f172a);cursor:pointer;font-size:.75rem}.chat-ai-assist-btn:hover:not(:disabled){border-color:var(--accent, #3b82f6);color:var(--accent, #3b82f6)}.chat-ai-assist-btn:disabled{opacity:.5;cursor:not-allowed}.chat-ai-assist-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.chat-ai-chip{padding:4px 10px;border-radius:999px;font-size:.75rem;background:var(--chip-bg, #e2e8f0);color:var(--text-primary, #0f172a)}.chat-ai-chip--positive{background:#22c55e33;color:#15803d}.chat-ai-chip--negative{background:#ef444426;color:#b91c1c}.chat-ai-chip--neutral{background:#64748b33;color:#475569}.chat-ai-assist-summary{margin-top:8px;padding:8px 10px;border-radius:8px;background:var(--surface, #f8fafc);white-space:pre-wrap;font-size:.8125rem;line-height:1.45}.chat-ai-suggestions{list-style:none;margin:8px 0 0;padding:0;display:flex;flex-direction:column;gap:6px}.chat-ai-suggestions li{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:8px 10px;border-radius:8px;background:var(--surface, #f1f5f9)}.chat-ai-suggestion-text{flex:1;line-height:1.4}.chat-ai-suggestion-use{flex-shrink:0;padding:4px 10px;border-radius:6px;border:none;background:var(--accent, #3b82f6);color:#fff;font-size:.75rem;cursor:pointer}.chat-ai-assist-error{margin-top:6px;color:var(--error-text, #dc2626);font-size:.75rem}.chat-ai-assist-hint{margin:6px 0 0;color:var(--text-secondary, #64748b);font-size:.75rem}.template-suggestions{position:absolute;bottom:calc(100% + 6px);left:0;right:56px;max-height:min(320px,42vh);background:var(--bg-primary, #1a1d24);border:1px solid var(--border, rgba(255, 255, 255, .08));border-radius:14px;box-shadow:0 0 0 1px #0003,0 -8px 32px #00000059,0 16px 48px #00000040;z-index:100;display:flex;flex-direction:column;overflow:hidden;animation:template-pop .18s ease-out}@keyframes template-pop{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.template-suggestions-glow{position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,transparent,var(--accent, #c9a227),var(--accent, #c9a227),transparent);opacity:.85;pointer-events:none}.template-suggestions-header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px 8px;border-bottom:1px solid var(--border, rgba(255, 255, 255, .06))}.template-suggestions-title{display:flex;align-items:center;gap:8px;font-size:.8125rem;font-weight:700;color:var(--text-primary);letter-spacing:.02em}.template-suggestions-icon{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:8px;background:var(--accent-light, rgba(201, 162, 39, .15));color:var(--accent);font-size:.75rem}.template-suggestions-count{flex-shrink:0;min-width:1.5rem;text-align:center;font-size:.7rem;font-weight:700;padding:3px 8px;border-radius:999px;background:var(--accent);color:#0d0d0d}:root.light-theme .template-suggestions-count{color:#fff}.template-suggestions-body{flex:1;min-height:0;overflow:hidden;display:flex;flex-direction:column}.template-suggestions-list{list-style:none;margin:0;padding:6px;overflow-y:auto;flex:1;scrollbar-width:thin;scrollbar-color:var(--accent, #888) transparent}.template-suggestions-list::-webkit-scrollbar{width:6px}.template-suggestions-list::-webkit-scrollbar-thumb{background:var(--text-secondary, #666);border-radius:6px}.template-item{display:block;width:100%;text-align:left;padding:10px 12px;margin-bottom:4px;border:1px solid transparent;border-radius:10px;cursor:pointer;background:transparent;color:inherit;font:inherit;transition:background .12s ease,border-color .12s ease,box-shadow .12s ease}.template-item:last-child{margin-bottom:0}.template-item:hover{background:var(--bg-hover, rgba(255, 255, 255, .04))}.template-item.active{background:var(--bg-hover, rgba(255, 255, 255, .06));border-color:var(--accent, rgba(201, 162, 39, .45));box-shadow:0 0 0 1px var(--accent, rgba(201, 162, 39, .2))}.template-item-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.template-item-name{font-size:.875rem;font-weight:600;color:var(--text-primary);display:inline-flex;align-items:center;gap:4px}.template-item-at{color:var(--accent);font-weight:800;font-size:.95em}.template-item-category{font-size:.65rem;text-transform:uppercase;letter-spacing:.04em;background:var(--input-bg, rgba(255, 255, 255, .06));color:var(--text-secondary);padding:2px 8px;border-radius:6px;font-weight:600}.template-item-preview{font-size:.75rem;color:var(--text-secondary);margin-top:6px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;word-break:break-word}.template-suggestions-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:28px 16px;color:var(--text-secondary);font-size:.85rem;text-align:center}.template-suggestions-empty-icon{font-size:1.35rem;opacity:.65;color:var(--accent)}.template-suggestions-footer{display:flex;flex-wrap:wrap;align-items:center;gap:12px 16px;padding:8px 12px 10px;border-top:1px solid var(--border, rgba(255, 255, 255, .06));background:var(--input-bg, rgba(0, 0, 0, .2))}.template-kbd-hint{display:inline-flex;align-items:center;gap:6px;font-size:.68rem;color:var(--text-secondary)}.template-kbd-hint kbd{display:inline-flex;align-items:center;justify-content:center;min-width:1.35rem;padding:2px 6px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:.65rem;font-weight:600;border-radius:5px;border:1px solid var(--border, rgba(255, 255, 255, .12));background:var(--bg-primary);color:var(--text-primary);box-shadow:0 1px #00000026}.template-kbd-label{margin-left:2px;white-space:nowrap}@media (max-width: 768px){.template-suggestions{right:0;max-height:min(280px,50vh)}.template-suggestions-footer{gap:8px}}.rdp-root{--rdp-accent-color: blue;--rdp-accent-background-color: #f0f0ff;--rdp-day-height: 44px;--rdp-day-width: 44px;--rdp-day_button-border-radius: 100%;--rdp-day_button-border: 2px solid transparent;--rdp-day_button-height: 42px;--rdp-day_button-width: 42px;--rdp-selected-border: 2px solid var(--rdp-accent-color);--rdp-disabled-opacity: .5;--rdp-outside-opacity: .75;--rdp-today-color: var(--rdp-accent-color);--rdp-dropdown-gap: .5rem;--rdp-months-gap: 2rem;--rdp-nav_button-disabled-opacity: .5;--rdp-nav_button-height: 2.25rem;--rdp-nav_button-width: 2.25rem;--rdp-nav-height: 2.75rem;--rdp-range_middle-background-color: var(--rdp-accent-background-color);--rdp-range_middle-color: inherit;--rdp-range_start-color: white;--rdp-range_start-background: linear-gradient( var(--rdp-gradient-direction), transparent 50%, var(--rdp-range_middle-background-color) 50% );--rdp-range_start-date-background-color: var(--rdp-accent-color);--rdp-range_end-background: linear-gradient( var(--rdp-gradient-direction), var(--rdp-range_middle-background-color) 50%, transparent 50% );--rdp-range_end-color: white;--rdp-range_end-date-background-color: var(--rdp-accent-color);--rdp-week_number-border-radius: 100%;--rdp-week_number-border: 2px solid transparent;--rdp-week_number-height: var(--rdp-day-height);--rdp-week_number-opacity: .75;--rdp-week_number-width: var(--rdp-day-width);--rdp-weeknumber-text-align: center;--rdp-weekday-opacity: .75;--rdp-weekday-padding: .5rem 0rem;--rdp-weekday-text-align: center;--rdp-gradient-direction: 90deg;--rdp-animation_duration: .3s;--rdp-animation_timing: cubic-bezier(.4, 0, .2, 1)}.rdp-root[dir=rtl]{--rdp-gradient-direction: -90deg}.rdp-root[data-broadcast-calendar=true]{--rdp-outside-opacity: unset}.rdp-root{position:relative;box-sizing:border-box}.rdp-root *{box-sizing:border-box}.rdp-day{width:var(--rdp-day-width);height:var(--rdp-day-height);text-align:center}.rdp-day_button{background:none;padding:0;margin:0;cursor:pointer;font:inherit;color:inherit;justify-content:center;align-items:center;display:flex;width:var(--rdp-day_button-width);height:var(--rdp-day_button-height);border:var(--rdp-day_button-border);border-radius:var(--rdp-day_button-border-radius)}.rdp-day_button:disabled{cursor:revert}.rdp-caption_label{z-index:1;position:relative;display:inline-flex;align-items:center;white-space:nowrap;border:0}.rdp-dropdown:focus-visible~.rdp-caption_label{outline:5px auto Highlight;outline:5px auto -webkit-focus-ring-color}.rdp-button_next,.rdp-button_previous{border:none;background:none;padding:0;margin:0;cursor:pointer;font:inherit;color:inherit;-moz-appearance:none;-webkit-appearance:none;display:inline-flex;align-items:center;justify-content:center;position:relative;appearance:none;width:var(--rdp-nav_button-width);height:var(--rdp-nav_button-height)}.rdp-button_next:disabled,.rdp-button_next[aria-disabled=true],.rdp-button_previous:disabled,.rdp-button_previous[aria-disabled=true]{cursor:revert;opacity:var(--rdp-nav_button-disabled-opacity)}.rdp-chevron{display:inline-block;fill:var(--rdp-accent-color)}.rdp-root[dir=rtl] .rdp-nav .rdp-chevron{transform:rotate(180deg);transform-origin:50%}.rdp-dropdowns{position:relative;display:inline-flex;align-items:center;gap:var(--rdp-dropdown-gap)}.rdp-dropdown{z-index:2;opacity:0;-webkit-appearance:none;-moz-appearance:none;appearance:none;position:absolute;inset-block-start:0;inset-block-end:0;inset-inline-start:0;width:100%;margin:0;padding:0;cursor:inherit;border:none;line-height:inherit}.rdp-dropdown_root{position:relative;display:inline-flex;align-items:center}.rdp-dropdown_root[data-disabled=true] .rdp-chevron{opacity:var(--rdp-disabled-opacity)}.rdp-month_caption{display:flex;align-content:center;height:var(--rdp-nav-height);font-weight:700;font-size:large}.rdp-root[data-nav-layout=around] .rdp-month,.rdp-root[data-nav-layout=after] .rdp-month{position:relative}.rdp-root[data-nav-layout=around] .rdp-month_caption{justify-content:center;margin-inline-start:var(--rdp-nav_button-width);margin-inline-end:var(--rdp-nav_button-width);position:relative}.rdp-root[data-nav-layout=around] .rdp-button_previous{position:absolute;inset-inline-start:0;top:0;height:var(--rdp-nav-height);display:inline-flex}.rdp-root[data-nav-layout=around] .rdp-button_next{position:absolute;inset-inline-end:0;top:0;height:var(--rdp-nav-height);display:inline-flex;justify-content:center}.rdp-months{position:relative;display:flex;flex-wrap:wrap;gap:var(--rdp-months-gap);max-width:fit-content}.rdp-month_grid{border-collapse:collapse}.rdp-nav{position:absolute;inset-block-start:0;inset-inline-end:0;display:flex;align-items:center;height:var(--rdp-nav-height)}.rdp-weekday{opacity:var(--rdp-weekday-opacity);padding:var(--rdp-weekday-padding);font-weight:500;font-size:smaller;text-align:var(--rdp-weekday-text-align);text-transform:var(--rdp-weekday-text-transform)}.rdp-week_number{opacity:var(--rdp-week_number-opacity);font-weight:400;font-size:small;height:var(--rdp-week_number-height);width:var(--rdp-week_number-width);border:var(--rdp-week_number-border);border-radius:var(--rdp-week_number-border-radius);text-align:var(--rdp-weeknumber-text-align)}.rdp-today:not(.rdp-outside){color:var(--rdp-today-color)}.rdp-selected{font-weight:700;font-size:large}.rdp-selected .rdp-day_button{border:var(--rdp-selected-border)}.rdp-outside{opacity:var(--rdp-outside-opacity)}.rdp-disabled:not(.rdp-selected){opacity:var(--rdp-disabled-opacity)}.rdp-hidden{visibility:hidden;color:var(--rdp-range_start-color)}.rdp-range_start{background:var(--rdp-range_start-background)}.rdp-range_start .rdp-day_button{background-color:var(--rdp-range_start-date-background-color);color:var(--rdp-range_start-color)}.rdp-range_middle{background-color:var(--rdp-range_middle-background-color)}.rdp-range_middle .rdp-day_button{border:unset;border-radius:unset;color:var(--rdp-range_middle-color)}.rdp-range_end{background:var(--rdp-range_end-background);color:var(--rdp-range_end-color)}.rdp-range_end .rdp-day_button{color:var(--rdp-range_start-color);background-color:var(--rdp-range_end-date-background-color)}.rdp-range_start.rdp-range_end{background:revert}.rdp-focusable{cursor:pointer}@keyframes rdp-slide_in_left{0%{transform:translate(-100%)}to{transform:translate(0)}}@keyframes 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auto;min-width:9.5rem;max-width:100%;padding:.65rem .75rem;border-radius:var(--radius-md, 12px);background:var(--elevated-bg);border:1px solid var(--border-light)}.dtrp-presets{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:.15rem}.dtrp-preset-btn{display:block;width:100%;text-align:left;padding:.35rem .25rem;border:none;background:transparent;color:var(--text-secondary);font-size:.78rem;font-weight:500;font-family:inherit;cursor:pointer;border-radius:var(--radius-sm, 8px);transition:color var(--transition-fast),background var(--transition-fast)}.dtrp-preset-btn:hover{color:var(--text-primary);background:var(--hover-bg)}.dtrp-relative{margin-top:.75rem;padding-top:.75rem;border-top:1px solid 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input::placeholder{color:var(--text-secondary);opacity:.7}.chat-search-clear{background:none;border:none;color:var(--text-secondary);cursor:pointer;padding:0;font-size:.75rem;display:flex;align-items:center;transition:color .2s}.chat-search-clear:hover{color:var(--text-primary)}.chat-quick-filters{display:flex;flex-wrap:wrap;gap:.35rem;margin-top:.55rem}.chat-quick-filter-btn{display:inline-flex;align-items:center;gap:.35rem;padding:.32rem .55rem;border:1px solid var(--border);border-radius:var(--radius-full);background:var(--input-bg);color:var(--text-secondary);font-size:.72rem;font-weight:600;font-family:inherit;cursor:pointer;transition:border-color var(--transition-fast),color var(--transition-fast),background var(--transition-fast),box-shadow var(--transition-fast)}.chat-quick-filter-btn i{font-size:.68rem;opacity:.9}.chat-quick-filter-btn:hover{border-color:color-mix(in srgb,var(--accent) 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var(--border);border-radius:var(--radius-full);background:var(--input-bg);color:var(--text-secondary);cursor:pointer;font-family:inherit;font-size:.78rem;font-weight:600;transition:border-color var(--transition-fast),color var(--transition-fast),background var(--transition-fast),box-shadow var(--transition-fast)}.chat-filter-open-btn:hover{border-color:color-mix(in srgb,var(--accent) 30%,var(--border));color:var(--text-primary);background:var(--hover-bg)}.chat-filter-open-btn.is-open{border-color:color-mix(in srgb,var(--accent) 40%,var(--border));color:var(--accent);box-shadow:0 0 0 2px var(--accent-glow)}.chat-filter-open-btn.has-active{border-color:color-mix(in srgb,var(--accent) 22%,var(--border));color:var(--text-primary)}.chat-filter-open-btn-icon{display:flex;align-items:center;justify-content:center;width:1.85rem;height:1.85rem;border-radius:50%;background:var(--accent-light);color:var(--accent);font-size:.8rem}.chat-filter-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:2000;display:flex;align-items:center;justify-content:center;padding:max(1rem,env(safe-area-inset-top)) max(1rem,env(safe-area-inset-right)) max(1rem,env(safe-area-inset-bottom)) max(1rem,env(safe-area-inset-left));background:#0000008c;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);animation:chatFilterBackdropIn .2s var(--transition-fast) both}@keyframes chatFilterBackdropIn{0%{opacity:0}to{opacity:1}}.chat-filter-modal{position:relative;width:min(100%,58rem);max-height:min(92vh,58rem);display:flex;flex-direction:column;border-radius:var(--radius-lg);border:1px solid var(--glass-border);background:var(--glass-bg);box-shadow:var(--shadow-xl),0 0 0 1px color-mix(in srgb,var(--accent) 6%,transparent);overflow:hidden;animation:chatFilterModalIn .24s var(--transition-fast) both}@keyframes chatFilterModalIn{0%{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.chat-filter-modal-close{position:absolute;top:.55rem;right:.55rem;z-index:2;width:2.25rem;height:2.25rem;display:flex;align-items:center;justify-content:center;border:none;border-radius:var(--radius-md);background:color-mix(in srgb,var(--elevated-bg) 85%,transparent);color:var(--text-secondary);cursor:pointer;font-size:.9rem;transition:color .15s,background .15s}.chat-filter-modal-close:hover{color:var(--text-primary);background:var(--hover-bg)}.chat-filter-panel-glow{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none;background:radial-gradient(ellipse 90% 55% at 50% -20%,color-mix(in srgb,var(--accent) 12%,transparent),transparent),radial-gradient(ellipse 70% 40% at 100% 0%,color-mix(in srgb,var(--cyan) 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.65rem;font-size:.75rem;line-height:1.45;color:var(--text-secondary)}.chat-filter-channel-status--empty{color:var(--text-muted)}.chat-filter-settings-link{color:var(--accent);font-weight:600;text-decoration:underline;text-underline-offset:2px}.chat-filter-settings-link:hover{color:var(--text-primary)}.chat-filter-options-grid{display:flex;flex-direction:column;gap:.2rem}.chat-filter-panel-divider{height:1px;margin:.75rem 0;background:linear-gradient(90deg,transparent,var(--border) 15%,var(--border) 85%,transparent)}.chat-filter-dropdown-option{display:flex;align-items:center;gap:.65rem;padding:.55rem .7rem;border:none;border-radius:var(--radius-md);background:color-mix(in srgb,var(--input-bg) 40%,transparent);color:var(--text-secondary);cursor:pointer;font-size:.82rem;font-weight:500;transition:background .15s,color .15s,transform .15s var(--transition-fast),box-shadow .15s;text-align:left;width:100%;border:1px solid transparent}.chat-filter-dropdown-option:hover{background:var(--hover-bg);color:var(--text-primary);transform:translate(2px)}.chat-filter-dropdown-option.active{background:var(--accent-light);color:var(--accent);font-weight:700;border-color:color-mix(in srgb,var(--accent) 18%,transparent);box-shadow:inset 3px 0 0 0 var(--accent)}.chat-filter-dropdown-option i{width:18px;text-align:center;font-size:.88rem;flex-shrink:0}.chat-filter-dropdown-option[style*=--filter-color] i{color:var(--filter-color)}.chat-filter-dropdown-option.active[style*=--filter-color]{color:var(--filter-color);background:color-mix(in srgb,var(--filter-color) 12%,var(--elevated-bg));border-color:color-mix(in srgb,var(--filter-color) 22%,transparent);box-shadow:inset 3px 0 0 0 var(--filter-color)}.chat-filter-menu-label{flex:1;min-width:0;text-align:left}.chat-filter-datetime-row{display:flex;flex-direction:column;gap:.55rem}.chat-filter-clear-dates{width:100%;padding:.5rem 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transparent}.chat-item:hover{background-color:var(--hover-bg)}.chat-item.selected{background-color:var(--accent-light);border-left-color:var(--accent)}.chat-item.new{border-left-color:var(--warning)}.chat-item.active{border-left-color:var(--success)}.chat-avatar{width:45px;height:45px;border-radius:50%;background-color:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;margin-right:1rem}.chat-info{flex:1;min-width:0}.chat-name{font-weight:600;margin-bottom:.2rem}.chat-preview{color:var(--text-secondary);font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-meta{text-align:right}.chat-time{color:var(--text-secondary);font-size:.8rem;margin-bottom:.3rem}.unread-badge{background-color:var(--accent);color:var(--primary-bg);font-size:.78rem;font-weight:700;padding:.22rem 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.customer-info{display:flex;align-items:center;gap:.75rem;min-width:0}.chat-kit-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(145deg,var(--input-bg),var(--elevated-bg));box-shadow:0 0 0 1px var(--border-light);display:flex;align-items:center;justify-content:center;overflow:hidden;flex-shrink:0;color:var(--ck-muted);font-weight:700;font-size:1rem}.chat-kit-avatar-img{width:100%;height:100%;object-fit:cover}.chat-kit-avatar-letter{text-transform:uppercase;color:var(--ck-text)}.chat-kit-header 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